Terms of service

OVERVIEW

Welcome to Yashodaye Enterprises! The terms “we”, “us” and “our” refer to Yashodaye Enterprises. We operate this store and website, including all related information, content, features, tools, products (Incense Sticks/Agarbatti) and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Yashodaye Enterprises is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in India). To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete.

SECTION 2 - OUR PRODUCTS

We sell premium, charcoal-free incense sticks. We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ slightly from how they appear on your screen. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Yashodaye Enterprises reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices for our products (including our Mega Combos) are subject to change without notice. Unless otherwise stated, posted prices do not include shipping charges. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed. We aim to deliver within 5-7 working days across India. Once we transfer products to the carrier, the risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to the brand name Yashodaye Enterprises, logos, text, images, and graphics, are owned by us and are protected by Indian and international copyright and intellectual property laws.

SECTION 7 - RELATIONSHIP WITH SHOPIFY

Yashodaye Enterprises is powered by Shopify. However, any sales and purchases you make in our Store are made directly with Yashodaye Enterprises. Shopify is not responsible for any aspect of sales between you and us.

SECTION 8 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policies.

SECTION 9 - PROHIBITED USES

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Yashodaye Enterprises, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of any of the services or any products procured using the service.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

SECTION 12 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@yashodaye.in

Our contact information is posted below:

Trading Name: Yashodaye Enterprises

Email: hello@yashodaye.in

Business Address: 2nd Floor, Tyagi Market, 78, Near Kanti Store, Makanpur, Indirapuram, Ghaziabad, Uttar Pradesh 201014

Phone Number: +91-9211809715

Registration: MSME Registered (UDYAM-UP-29-0192304)